Nordstrom Announces Opening of Two Nordstrom Local Neighborhood Service Hubs in NYC
As part of its growth strategy and ongoing commitment to better serve customers Nordstrom, Inc. announced it will continue to expand its presence in New York City this fall and open two Nordstrom Local neighbourhood service hubs.
The Nordstrom Local locations in NYC will offer services like online order pick-up, alterations and tailoring, styling and more to reflect the unique needs of customers who live and work in those neighbourhoods. All Nordstrom Locals feature flexible models and floor plans that are adaptable to the changing need of the customers they are servicing.
To help further customize the NYC service hubs to best serve local customers, Nordstrom will partner with customers in each neighbourhood to understand what they would value most when Nordstrom Local opens its doors. These customers will play a critical role ahead of the opening in determining some of the services that will be offered in each location to help better ensure the service hubs will offer the conveniences customers desire.
“The expansion of our local market strategy in New York City is a cornerstone of how we will improve service to our customers. NYC represents our largest online market and we know when we open physical stores it complements our online presence and increases sales,” said Jamie Nordstrom, President of stores.
These neighborhood service hubs, combined with the Nordstrom Rack stores, the Men’s store and its planned 320,000 square-foot flagship store opening in October, represent the latest iteration of Nordstrom’s local market strategy.
Nordstrom, operates 379 stores in 40 states, including 119 full-line stores in the United States, Canada and Puerto Rico; 246 Nordstrom Rack stores; three Jeffrey boutiques; two clearance stores; six Trunk Club clubhouses; and three Nordstrom Local service concepts. Additionally, customers are served online through Nordstrom.com, Nordstromrack.com, HauteLook and TrunkClub.com.
Source: Nordstrom Headquarters- Seattle, Washington, United StatesGarments News Retail US